Having good mental health helps us relax more, achieve more and enjoy our lives more. If you are struggling, feel overwhelmed, or distressed, the Counselling Team here at Working Well are here to help you.


Counselling, advice and support

Working Well’s counselling services are currently being provided remotely either virtually or by telephone. The Counselling Team at Working Well can offer support for all kinds of issues, ranging from work stress, to loss, relationship problems, disordered eating, trauma, abuse, and lots more.

Please email to arrange, putting ‘Counselling request’ in the subject heading.

The new Employee Assistance Programme via Vivup is also available 24 hours per day.

You can speak with a trained counsellor, many of whom have NHS experience – call them on 03303 800658. Please note that they won’t be able to provide you with specific advice on your health and COVID-19.

Let’s Talk is offering a priority service for GHC colleagues. The Staff IAPT Team can offer you a talking therapy programme which is proven to be highly successful in helping individuals to overcome depression and anxiety, and to assist in managing mental health. Anyone who would like to access an individual telephone-based appointment with one of our clinicians can call Let’s Talk on 0800 073 2200 to make a booking. We will be able to support you in managing your emotional wellbeing at this very challenging time.


You and your family can also access free and confidential self-help via SilverCloud, an online cognitive behavioural therapy programme that offers programmes to help ease your levels of stress, sleep better or to build resilience.   Access SilverCloud here and use the access code GHCSTAFF or GHCFAMILY during the sign-up process.

Wellbeing support for NHS people – confidential listening from trained professionals and specialist advice. Text FRONTLINE to 85258.


Qwell provides a confidential on-line counselling and well-being service for adults. The service provides an opportunity to talk online to qualified counsellors, to read and write articles on well-being, to get online support from the Qwell community, and to set personal goals and record how you feel.

The service is available between the following hours: Monday – Friday 12pm – 10pm, Saturday – Sunday 6pm – 10pm

All you need to do to use the service is to access it for free, here:

You will need to register for an account, but there is no charge for joining. The Trust’s Health and Well-being Hub would be pleased to hear of any feedback from colleagues or their partners who use the Qwell service. If you’d like to provide feedback, please email to


Covid and Mental Health

At times of change and pressure, there are a number of natural responses including feelings of anxiety, tension and pre-occupation. You may find that it takes more effort to function or concentrate at the moment. In addition, you may be feeling more tired and irritable or notice that your short-term memory is disrupted. It is really important to treat yourself and your colleagues with respect and compassion at this time. Please make your own wellbeing a priority and put time and effort into the relationships with people who matter to you.

Some self-care resources that you may find helpful to maintain your own wellbeing throughout the current crisis can be found here.


Support for BAME Staff

Liberate Meditation have partnered with the NHS to provide staff free access to their meditation and mindfulness app. The app offers culturally sensitive and diverse meditations, curated for the BAME community, by the BAME community, aiming to reduce anxiety, alleviate stress and promote rest.

How NHS staff can access the resource:

All NHS staff have access to this resource via the NHS People site (


Digital Support 


Health Education England has launched a site called MindEd with resilience advice from management and leadership, dealing with stress, through to bereavement or trauma. Visit MindEd


An app aimed at improving mental wellbeing using assessments, tools and training. Free access to NHS colleagues until 31 December 2020.  Sign up here using your NHS email address

Download the Unmind app from the your app store and select your organisation name as ‘NHS’.


An app built to provide mindfulness and meditation techniques to help reduce stress, build resilience and improve sleep. Free access to NHS colleagues until 31 December 2020. Sign up here and follow the instructions. You will need to use your NHS email address to sign up.


A personalised sleep improvement programme using cognitive behavioural techniques. Free access for NHS colleagues until 31 December 2020. Sign up here and using the code NHS2020. Complete a sleep test and then you are ready to start.


Help with worry and anxiety using cognitive behavioural techniques, voice and animations. Free access for NHS colleagues until 31 December 2020. Sign up here. Answer a few questions to tailor your programme.  Once signed up, download the Daylight – Worry Less app on your app store.

Audio Guides 

Low mood, sadness and depression. The NHS has a range of mental wellbeing audio guides, between 6-10 minutes long.

  • Anxiety control
  • Overcoming sleep problems
  • Low confidence
  • Unhelpful thinking

They are available online on the national NHS website here


Working Well

We are here to support and advise you. We can help with redeployment guidance and ensuring you are safe to work.

Please email: 

For covid-19 support please put ‘Covid-19’ in the subject line.
For pregnancy support please put ‘pregnancy’ in the subject line.
For counselling support, please put ‘counselling request’ in the subject line.

We are currently offering counselling sessions virtually or by telephone.

For details on other Working Well services, including New Employee Screening and Immunisation, please click here.

More information is also available online at


Every Mind Matters

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19). You may feel bored, frustrated or lonely. You may also be low, worried or anxious, or concerned about your finances, your health or those close to you. There are things you can do now to help you keep on top of your mental wellbeing and cope with how you may feel while staying at home. Make sure you get further support if you feel you need it.


Spiritual and Pastoral Care

Available for all colleagues

The Spiritual Care and Chaplaincy Team (David Hughes and Bill Wright) is available to provide support to all colleagues, irrespective of religious beliefs

Call: 01452 894540 or email